Tracy Koomson review for Dignity Health Weight Loss Center - Dignity Health Mercy Gilbert Medical Center - Gilbert

UNACCEPTABLE!!!! I am beyond Dissatisfied and Dissapointed with the deception of this office staff! I have been working so hard for the last four months getting ready for this surgery. I have went through all of my pre-examinations/protocols through their program and had my insurance approved on 10/13 for this procedure! I’m just now receiving a call back from the office manager today 10/24 after reaching out to her and leaving messages over a week ago.She calls me to tell me she has no idea when I can get my surgery scheduled because they're waiting to get more surgeon time! Have you heard anything like this? I have several friends who have went through the surgery and never had a problem like this! There have been countless mistakes with this office throughout this entire process that I’ve had to follow up, recheck and come back to correct. At the very least, honesty would have been appreciated so that I wouldn’t have been held back from completing my health journey with this weight loss center. I highly recommend to NOT go through the worse experience ever that I just went through with Dignity Weight Loss Center.