Dermatology Solutions

In the beginning of 2024, Dr. Xuan Nguyen was attempting to treat my severe condition that happened at the end of 2023. This condition affected me on a daily basis and I was in too much pain and inflammation. My second to last appointment I had stopped the injections she was attempting to treat me with since results weren't as affective. Also, she had almost gave me a expired sample to inject me with after minutes of me warming up the injection for her. I was most definitely contemplating with her professionalism, treatment standards ( She wanted me to use a specific cleanser on my open wounds. It was high fragranced cleanser that also had Red 40 which isn't meant for wounds and, as a synthetic dye, might trigger inflammation or allergic reactions in sensitive individuals, potentially delaying healing) I listened to her and I was in so much pain with all of my open wound on my body that my domestic partner was trying to help clean me for weeks. Her office professionalism was unfortunately unorganized. Dr. Nguyen told me to come in again for another appointment and I made the appointment in office the same day. The day of my appointment I drove myself 35 mins away on time and the office didn't even have the appointment set up for me. I had to drive back home that day with so much stress and pain. This wasn't their first mistake either. I had let the office know on the about their unorganized mistakes and they apologized and excused it with training mistakes. My last visit was for a plan I wanted to make with her so we can figure this condition out together. She had showed me her frustration and referred me to a different dermatologist that day. Which I was grateful for. Me being so young, in severe pain, far from home with no parental support or experienced support took a toll on me and I was vulnerable. This experience definitely created some trauma for me. I never wanted to say anything or make a big deal out of this but my condition is still going on and it has taken a toll on my life. I am still striving to push through and get as much help as I can with other doctors when changing my lifestyle for a healthy and supporting environment.

Dr. Andrews is extremely personable, knowledgeable, and puts you at ease immediately. I've brought both of my children in and what could be a scary experience was seamless. It's always easy to get an appointment and the reminders are helpful and the follow up is thorough.

Initial contact to make appt was with a very helpful and encouraging man. Actual appt was excellent...friendly, professional and great attention to my issues. Thorough body exam with clear plan to address the issues I was there for. Followup scheduled to check progress or need to adjust original plan of action. Would definitely recommend this office!

Dr Nguyen was wonderful! Very thorough and knowledgeable. I trust her absolutely. All the staff provided wonderful patient care. I highly recommend this clinic.

Dr. Andrews was very kind and empathetic to our daughter's very challenging situation. He was dedicated to making an accurate diagnosis and listened to my questions and concerns without judgement. He spent a lot of time with us and never made us feel rushed out the door like many other providers do.. I am extremely particular when it comes to choosing a medical professional to treat my children. Dr Andrews really went above and beyond to ensure that my daughter got the best possible care . You can tell that he really cares about his patients.

Dr. Israel “Izzy” Andrew is the best. Talks to his patients in simple easy to understand words. Super respectful and the staff are just the best and they love working for and with Dr. Izzy. My whole family go to Dermatology Solutions and insist on seeing Dr. Izzy.