Best Med Spa
All reviews

Anurag Kar review for Atlanta Skin Wellness Center

Review for Atlanta Skin Wellness Center in Atlanta, GA.

Anurag Kar

1.0Edited 4 months ago
Review detail

Went in for annual preventive skin cancer exam (fully covered under my UHC policy). Billed as new patient/diagnostic and now paying out of pocket. At no point did they say this would billed as this even though I clarified it was a preventive exam from the start, I booked it as an annual on Zocdoc, came in with 0 problems/concerns, and they told me to follow up every 2 years for a screening. Will remove this if it's just a misunderstanding/user error, but I've had to make like 5 different phone calls back and forth just so I don't have to pay this bill. I would be forgiving if it was user error, but at no point, did they ever dispute the fact this was a preventative skin cancer exam nor that it would be coded any other way. EDIT: yeah my appeal got denied cause these guys did their billing code this way. im basically out $200 because this center didn't disclose or counter any of why i said i was coming to visit. at least i know never to visit again. EDIT 2: They left me a voicemail and said my review was false and that they'll be escalating with Google to remove it.