J Gomez
I have been a customer at this dermatology clinic for about eight years. Over the years, I have purchased several treatment packages and procedures, and my experiences have been mixed. I actually removed my previous review today because I recently had a few treatments left to use, and I decided to give the clinic another chance. I am genuinely glad I did. Today’s visit was a pleasant surprise in terms of customer service and overall efficiency. I was greeted promptly, began the numbing process within 5–10 minutes, waited about 15 minutes, and the treatment itself took roughly 20 minutes. Everything felt well organized and respectful of my time. Griselle did an excellent job. She took the time to properly assess my face and performed the CO₂ laser treatment with great care and precision. Most importantly, she did not rush the process, which had been a concern in some of my past visits. Her attention to detail and professionalism made a noticeable difference. I am happy I decided to give the clinic another opportunity. Griselle was kind, thorough, and skilled, and I will be requesting her for any future treatments. Jenny G