Kymberly B review for FacesFirst Cosmetic Surgery

I chose Dr. Cote because he’s double board-certified in both ENT and facial plastic surgery — something his office proudly promotes. I expected that level of credentialing to mean high standards of care. It did not. After two years of giving Dr. Cote the opportunity to take accountability and resolve an issue caused by his oversight, I feel compelled to share my experience. Despite my clearly documented adhesive allergy — noted in my medical chart and on my medical alert bracelet — Dr. Cote used liquid adhesive on my face during a procedure, triggering a severe allergic reaction. The swelling was extreme, and the aftermath has caused lasting changes to the tip of my nose. Instead of addressing the issue and prioritizing my well-being, he appeared more focused on protecting himself legally. During a follow-up visit, when I raised concerns about the visible damage, his response was dismissive and unprofessional. Rather than acknowledging the issue, he brushed it off, suggesting I focus on skincare and see one of the office’s aestheticians — completely ignoring the fact that the reaction stemmed from a documented medical allergy. He never took responsibility, offered no meaningful solutions, and made me feel like I was imagining the problem. I’ve been patient and tried to handle this professionally. But it’s clear he has no intention of making things right. After this experience, I would never return to Dr. Cote for any reason. The lack of accountability and dismissive bedside manner made it clear that patient care is not the priority.