Bartucci Beauty

Fantastic salon with first rate staff and stylist, Joseph Bartucci. I’ve been searching for a salon I could make my long term “home” and believe I found it. The location is central, easy parking can be found, and the buildout is clean and modern. Joseph was so thorough in walking me through my current condition, what he would recommend and where we would be taking my style. The whole process was not hurried and I ended up with a cut and style I love. I would recommend to anyone looking for a wonderful salon in Chicago.

I never take the time to write reviews, but unfortunately I had such a poor experience here that this warrants my time. I booked a color online with Daniel (base touch up with a highlight/balayage add-on). When he met me, he rather curtly said that we would just cover the grays (didn't take the time to talk to me and ask what I wanted). I asked him about the balayage, but he said he didn't have time for it. We had a bit of back-and-forth (he hadn't noticed that I booked the balayage add-on; then he said that was only for existing clients??, which wasn't at all clear when I booked the service). He maintained "all I can do is cover the grays." I sat there confused for a moment, since that is not the service I had booked. He paused, looked at me, then very rudely and snarkily said "or you can leave." Stunned, I opted to leave. My complaint is twofold: 1) I clearly booked the right service, and it was his mistake not mine (or some glitch in the online booking system). 2) Even if, for some reason I was in the wrong, you should NEVER treat a client with such disrespect. The rude nature in which he asked me to leave was uncalled for. Upon leaving, both owners were kind and generously asked what they could do to help. I really appreciate that level of customer service and wish them both the best with their business. Unfortunately, my overall experience is tainted and I will not be returning. There are many fabulous salons in the city; I will be taking my business to one that treats their clients with respect.

I had been a loyal client of Bartucci Beauty since 2023 and spent thousands here over time, always tipping generously. On my most recent visit (August 2025), I was charged over $380 for a mediocre balayage alone (no cut, no blow dry-plus additional fees). This was far above the salon’s own website listing of $250-$290 for balayage when I booked my appointment nearly a month prior. After enquiring about my bill, I learned that Bartucci had implemented an abrupt price increase on all services just days before my appointment. Yet I was never notified in advance, nor was there any notice on the website. On top of the overpriced balayage, they also added an "extra product fee" just to wash the color out of my hair, as well as a "salon fee". Despite these inflated charges, I left the salon with wet hair and only minimal color work that looks unfinished in parts. My stylist, Carlo, did not take the time to discuss or even mention the new price increases at any point during my appointment, nor did he make an effort to fully understand my hair goals. Not only was the lack of transparency unprofessional, but the service itself was underwhelming compared to the past. Carlo was disengaged throughout and the overall experience felt rushed and careless. For the premium prices this salon now charges, clients deserve honesty, quality, communication, and transparency. Unfortunately, that was not my experience with Carlo and Bartucci, and I will not be returning.

Fantastic experience! Great service, attention to detail, and a perfect haircut. Joseph was the best!! Highly recommend.

Daniel is absolutely incredible. For many years I’ve looked for a colorist who is good with blonds. Daniel exceeded all expectation! He listened and was able to delivered exactly what I asked for. Aside from how talented he is, he's also very efficient. My hair came out perfect without being over processed or damaged. I can’t recommend him enough as he’s genuinely a professional.

They sent me a used hairbrush and then argued about it with me, even when I sent photos. The best resolution they offered was a refund minus shipping. For a USED brush. Insane.