Johnethia Dancer review for Dermatology Consultants, P.C.

My experience has been mixed but my biggest concern is the fact that it is hard to get anyone to answer the phone. You call repeatedly to no avail, then they charge $50 for missing an appointment you actually called to reschedule. Their app does not allow you to reschedule your appointment so it feels like they are looking for any reason to charge additional fees. Sometimes I pay a $40 copay just to have some “look” at my issue without performing any care. The staff is friendly in person but they are not easy to reach over the phone. And given that I was charged for a missed appointment does not sit well and has me shopping for another provider. Their app needs improving and maybe they need to hire an answering service to ensure the calls are being answered since that is the only way you can reschedule an appointment.