Balance & Relax Massage Reviews

Best massage experience yet! I scheduled a last minute hour long Swedish massage about 30 minutes before opening and the person that took my call was so kind and accommodating. The waiting room and treatment room were inviting, pristine, and comfortable. Jason was my masseuse and I will certainly be a repeat customer. My shoulders were extremely tight and full of knots and he was thorough in working the muscle and I feel so much better. Their service prices are also the best in the area, especially considering how wonderful the service is. Couldn’t recommend this place more!

Balance & Relax Massage on Briarcliff Road offers an inviting, tranquil atmosphere—perfect for unwinding. As a brand-new facility, it feels fresh and well-maintained, enhanced by its promotional offers that make relaxation more accessible. I opted for the **Top-to-Toe Combination**, which blends foot and upper-body massage seamlessly. The massage therapist demonstrated exceptional skill, delivering a thorough and rejuvenating experience from start to finish. Pricing is reasonable, though there is a **$3 surcharge for non-cash payments**, which was a bit frustrating. While not a dealbreaker, it's something to keep in mind when visiting. **Final Thoughts** Overall, my experience was incredibly positive, and I fully intend to return. If you're looking for quality massage therapy in a peaceful setting, **Balance & Relax Massage** is worth checking out.

Best massage place I’ve ever been to. All the employees are super nice and respectful. The prices are so much more affordable compared to all these bougie places. The massage itself that I got was a 90 minute full body massage and it was amazing. It even includes hot stones at the end which is rare. I will definitely be back.

I came here for a massage after a long week, and it was honestly one of the best I’ve had in a long time! The place is super clean, quiet, and relaxing. The therapist really knew what she was doing — great pressure, worked out all my tight spots, and even gave some tips to help with my neck and shoulder pain. Everyone was friendly and welcoming, and I never felt rushed. You can tell they actually care about their customers. I walked out feeling light, relaxed, and totally recharged. Definitely my new go-to spot for massages! Highly recommend

My boyfriend booked us a couples massage for my birthday and it was the best decision we’ve made thus far! We came a little later than the original time, but they were so nice and accommodating! From the moment you walked in, I loved the ambiance. The entrance to the massage rooms was so peaceful, and quiet. The massage itself? 10/10! A wonderful experience from start to finish. We booked for a full hour and we were given wonderful relief from tension built up for months! I was massaged head to toe literally! WE LOVED IT! Hot stones and hot towels to finish off the massage was a wonderful treat we did not expect.

First time that I have been to this business on a whim because I needed a massage and my normal place had no availability. I think I may have found a new location for getting some body work done. Tom was a really good Masusse and kept up his pressure for 2 hrs. I would recommend you checking this out place out.

I visited Balance and Relax Massage today with my husband for a couples massage on Valentine’s Day. Due to heavy holiday traffic, we arrived about 30 minutes late, and I do appreciate that they were kind enough to still take us in and give us the full one-hour massage. Unfortunately, the overall experience was disappointing. The massage itself did not feel very professional. Even after communicating preferences, the pressure and technique did not improve, and we did not leave feeling relaxed or refreshed. The most uncomfortable part of the visit was at checkout. When I booked and also when I called ahead, I was told new customers receive 10% off when paying cash, bringing the total to $126. At the front desk, we were initially told the price was $140, and I had to correct them. After paying cash, we were given $4 back. Because we were unhappy with the service, we did not plan on tipping. However, the front desk staff directly asked if we were going to tip, which felt very awkward and pressuring. I ended up giving $2 just to avoid the situation, but it left a bad impression. I came in with high expectations based on the photos, deal, and reviews, and I really wanted this to be a positive experience. Unfortunately, between the massage quality and the uncomfortable checkout interaction, it felt unprofessional and upsetting. I don’t think I would return.

I had an AMAZING experience with William! I came in with a tremendous amount of muscle tension and pain, and he was able to provide incredible relief. He is clearly highly skilled, attentive, and genuinely cares about helping his clients feel better. By the end of the session, I felt a noticeable difference in my body, and the tension I had been carrying was significantly reduced. William is truly an asset, and I will absolutely be booking with him monthly from here on out. If you’re dealing with pain, tightness, or just need a high-quality massage, I highly recommend booking with William!

Found my new happy place! I’ve been struggling with sleep and stress lately, so I treated myself to a 60-minute scalp treatment here. The 'waterfall' therapy and warm compresses were so soothing I almost fell into a deep sleep instantly. The staff is gentle, professional, and very attentive to detail. The facility is spotless and parking is a breeze. I’ve already recommended it to all my friends—I’ll definitely be a regular!

I stopped by this place today and decided to try a one-hour full body massage. The entire experience was excellent from start to finish. The therapist was professional, attentive, and really knew how to release tension in all the right areas. The environment was clean, quiet, and very relaxing, which made it easy to unwind as soon as the session began. By the time the massage was over, my whole body felt loose, refreshed, and completely recharged. If you’re looking for a place that offers real balance, relaxation, and quality massage work, I highly recommend Balance Relax Massage. I’ll definitely be coming back.